Fees & Insurance

Psychotherapy with a Registered Psychotherapist is covered by many extended health benefit plans. Please check your plan for coverage and any annual limits. Receipts are provided for every session. Psychotherapy services provided by a Registered Psychotherapist are exempt from HST.

Cancellation Policy

Your appointment time is reserved just for you. A late cancellation or missed visit leaves a hole in the therapist’s day that could have been filled by another client. As such, Connected Co requires 2 business days’ notice for any cancellations or changes to your appointment.

Business days are Monday through Thursday, 8:00 am to 6:00 pm, and Fridays 8:00 am to 12:00 pm.

Clients who provide less than 2 business days’ notice, or miss their appointment, will be charged the full fee of service to the card on file.